Ujjivan Financial Services Ltd, a reputed small finance bank in India, boasts of wide penetration levels, serving more than 8.5+ Million Borrowers in 26 States and union territories with 661 Branches supporting around USD 2.5+ Billion of Loan Portfolio.<\/p>\n
Craft Silicon has been Ujjivan\u2019s reliable technology partner throughout the growth journey.<\/p>\n","protected":false},"excerpt":{"rendered":"
Ujjivan Financial Services Ltd, a reputed small finance bank in India, boasts of wide penetration levels, serving more than 8.5+ Million Borrowers in 26 States and union territories with 661 Branches supporting around USD 2.5+ Billion of Loan Portfolio. Craft Silicon has been Ujjivan\u2019s reliable technology partner throughout the growth journey.<\/p>\n","protected":false},"featured_media":6180,"template":"","meta":{"_acf_changed":false},"class_list":["post-7438","case_study","type-case_study","status-publish","has-post-thumbnail","hentry"],"acf":{"brochure_link":"https:\/\/craftsilicon.net\/asia\/wp-content\/uploads\/2026\/06\/Ujjivan-Bank-2.pdf","company_capsule":"Ujjivan Small Finance Bank","case_study_categories":"","casestudy_counters_group":[{"casestudy_counter_icon":6970,"casestudy_counter_number":" 661","casestudy_counter_label":"BORROWERS"},{"casestudy_counter_icon":6971,"casestudy_counter_number":" 8.5 + Million","casestudy_counter_label":"TOTAL BORROWERS"},{"casestudy_counter_icon":6970,"casestudy_counter_number":" 2.5 + Billion USD","casestudy_counter_label":"Loan Portfolio"}],"secondary_button":{"secondry_btn":"Download Case Study","button_link":"https:\/\/craftsilicon.net\/asia\/wp-content\/uploads\/2026\/06\/Ujjivan-Bank.pdf"},"case_study_requirements_heading":"Our Requirements","case_study_requirements_group":[{"case_study_requirements_number":"1","case_study_requirements_description":"Ujjivan began MFI business in 2005, and was looking for a technology partner who could support their business requirements.\r\n"},{"case_study_requirements_number":"2","case_study_requirements_description":"The journey began with 5 branches, they had business plans to extend services across India, seeking a tech partner capable of meeting their rapid expansion plan was of paramount importance."},{"case_study_requirements_number":"3","case_study_requirements_description":"As a part of the transition to Small Finance Bank, seamless integration with core banking system was a necessity.\r\n"}],"case_study_key_changes_heading":"Key Changes","case_study_key_changes_group":[{"case_study_key_changes_icon":7853,"case_study_key_changes_description":"Custom built overdue tracking."},{"case_study_key_changes_icon":7854,"case_study_key_changes_description":"Specific to Ujjivan pre-approved loan workflow."},{"case_study_key_changes_icon":7855,"case_study_key_changes_description":"Analytics platform to bring in the required performance visibility and transparency."},{"case_study_key_changes_icon":7856,"case_study_key_changes_description":"Custom built Agri-Loan process through mobility."}],"case_study_solution_heading":"Craft Silicon's Solution","case_study_solution_description":"","case_study_solutions_repeater":[{"solution_box_heading":"","solution_box_description":"Glow, mobile based solution for loan processing enabled faster loan processing, with the best turnaround time.","solution_box_image":7447},{"solution_box_heading":"","solution_box_description":"Integration with core banking system to open savings account for microfinance customers.","solution_box_image":7445},{"solution_box_heading":"","solution_box_description":"True Cell, mobile based collection system for repayment collection with real time monitoring helped in better cash management.","solution_box_image":7449},{"solution_box_heading":"","solution_box_description":"Seamless provisioning of loan origination system for both Group Loans & Individual Loans.","solution_box_image":7451},{"solution_box_heading":"","solution_box_description":"Integration with their CBS, financial ERP and various other banking systems.","solution_box_image":7448}],"case_study_key_achievements_heading":"Our key achievements","case_study_key_achievements_description":"","case_study_key_achievements_repeater":[{"achievement_card_icon":7442,"achievement_card_heading":"Centralisation of critical control functions"},{"achievement_card_icon":7442,"achievement_card_heading":"Promotion of Straight Through Processing"},{"achievement_card_icon":7442,"achievement_card_heading":"End to end automation of all transactions with seamless integration"},{"achievement_card_icon":7442,"achievement_card_heading":"Improved underwriting quality"},{"achievement_card_icon":7442,"achievement_card_heading":"Increased efficiency of cash management"},{"achievement_card_icon":7442,"achievement_card_heading":"Increase in productivity of field staff"},{"achievement_card_icon":7442,"achievement_card_heading":"Improved customer service and enhanced engagement levels"}],"case_study_takeaway_title":"Key Takeaway","case_study_takeaway_description":"In every organisation, change is inevitable. Today, after the core banking implementation, Ujjivan regards Craft Silicon as its trusted, long-term tech partner in growth.","case_study_takeaway_left_logo":7415,"case_study_takeaway_right_logo":6180,"case_study_products":[2636,2087,2630,2638],"case_study_testimonial":[6244]},"yoast_head":"\n